FAQs

Information questions

Frequently Asked Questions

What is Pyari Deals?

Pyari Deals is an online shopping platform where you can find the best deals on beauty, fashion, accessories, skincare, perfumes, and more — all at unbeatable prices.

Do you offer genuine products?

Yes! All our products are 100% genuine and carefully sourced from trusted suppliers. We believe in quality and affordability for our customers.

What payment methods do you accept?

We accept multiple payment methods including Cash on Delivery (COD), Bank Transfer, and popular online payment options.

How can I track my order?

After placing an order, you will receive a tracking number via SMS or email. You can track your order directly on our Track Order page.

How long does delivery take?

Standard delivery usually takes 3–5 working days in major cities and 5–7 working days in remote areas.

Do you offer free shipping?

Yes! We offer free shipping on orders above a certain amount (e.g., PKR 3000). Orders below that may have a small delivery charge.

Can I return or exchange a product?

Yes, we have a 7-day return & exchange policy. If you receive a damaged, incorrect, or defective product, you can request a return or exchange.

What should I do if I receive a damaged item?

If your product arrives damaged, please contact our support team within 24–48 hours with photos, and we’ll arrange a replacement or refund.

How do I contact customer support?

You can reach us via:

  • Phone/WhatsApp: [Insert real number]

  • Email: [Insert support email]

  • Contact form on our website.

Do you offer discounts or promotions?

Yes! We regularly run special sales, bundle offers, and seasonal discounts. Stay connected by subscribing to our newsletter or following us on social media.